CV
John Eric Tayco
Fatima Village Tagbac Jaro,
Iloilo City, ILOILO 5000
E-mail: g_thing1987@yahoo.com
Skype: johnerictayco
Mobile: +63932-190-3328
Professional info
I am extremely enthusiastic person and I work smart and value work ethics. I have been working as a V.A. since 2010. I work as an Administrative and Operations support in Crowded company doing lead, researching, data gathering and entry, quality assurance, MS word, excel, powerpoint, google docs and project management etc. I also have basic knowledge in wordpress and wix in creating websites. I also know how to manage project tracking software such as JIRA, Trello and Liquid Planner. I have basic knowledge in Photoshop, Lightroom, HTML, CSS, Javascript, PHP and bootstrap and still learning in order to elevate my skills in it.
My knowledge of a wide variety of computer programs allows me to easily take on nearly any task I am assigned. I am a quick learner and welcome new challenges as well. As a detail oriented and organized professional, I take pride in completing assignments on time and with accuracy. I possess excellent communication skills both written and verbal. I would love the opportunity to transfer these skills to your company.
So I’m ready to begin work as soon as possible and welcome you to contact me to set up an interview at your earliest convenience.
Skills
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Email Support
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Customer Support
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Quality Assurance
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Data Analysis
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Lead Researching
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Basic Web Development
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MS Word
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MS Excel
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Powerpoint
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Operations
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Photoshop
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Lightroom
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Word Press CMS
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Wix CMS
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Content Management System
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Basic HTML CSS, PHP and Javascript
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Bootstrap (Basic knowledge)
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Google Docs management
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Trello Management
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JIRA Management
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Kayako Management
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Task Management
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CRM - Authorize.net Experience
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Liquid Planner Management
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Knowledge in using Google developer tools
Work experience
Operations Assistant
Company: Crowded.com
2015 - 2017
Involves overseeing the production of goods and/or provision of services. It's my responsibility to make sure that the organisation is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers and clients.
Administrative & Lead Customer Support
Company: Offervault
2014 - 2015
Assist customers in making cost effective and correct use of a product. It includes assistance in planning, troubleshooting, maintenance, and upgrading of a product.
Quality Assurance
Design Reactor
2013 - 2015
Ensures that the final product observes the company’s quality standards.
Virtual Events Coordinator/QA
Company: 6Connex
2010 - 2012
It involves planning and coordinating and testing with event managers to display the contents in their custom made platform by using content management admin.
PCOS Supervisor
Company: COMELEC
May 2010, 2013, 2016, 2019
Oversee the activity of PCOS technicians and intervene if they cannot handle fixing the Precinct Count Optical Scanner Machine (PCOS).
Professional License
Nurse License Number: 0664404
Education
University of Iloilo Phinma
Course: Bachelor of Science in Information Technology
School Year: 2017 - 2020
University of Iloilo
Course: Bachelor of Science in Computer Science
School Year: 2010 - 2011
University of Iloilo
Course: Bachelor of Science in Nursing
School Year: 2004 - 2009
Iloilo National High School
School Year: 2000 - 2004
Certifications & Trainings
Hack Impact 2050
Local Competition: Champion
National Competition - Top 10
Year: 2019
UI Hackathon 24 Hour Challenge
3rd Place
Year: 2019
DICT Startup Challenge
Local: Iloilo Representative
National: Top 15
Year: 2019
Assessment: Computer System Servicing NCII - Passed
Year: 2018
Course: Computer Hardware Servicing NCII
Year: 2012
Course: Call Center English Proficiency
Year: 2012
References:
Randolph Ponsaran - 1-347-399-7693
Design Team Supervisor
AGM
Roljen Laurea - +63905-469-5088
Administrative Assistant
AGM
Carl Philip Ladrido - +63929-189-2776
Supervisor Video Editing Team/ Graphic Designer
Hasbro Gaming
Link: https://hasbrogaming.hasbro.com/worldwide